Shipping Policy
Which forms of payment do you accept? We accept all major credit/debit cards including Visa, MasterCard and American Express.
UK: (2-4 business days)Â
Does Monkey + Moon offer free shipping? Monkey + Moon offers free shipping to all orders within the UK above £30. Orders below £30 are charged at our standard rate.
Monkey + Moon ships internationally.
Delivered Monday-Friday. Orders with standard shipping are fulfilled and shipped within two working days. Once orders has shipped, you’ll receive a shipping confirmation with tracking info via email. It may take up to 48 hrs for tracking info to update. Can’t find the email? Let us know at hello@monkeyandmoon.com
Cancellation / Return / Exchange Policy
We’re sorry that you didn’t love your Monkey + Moon products. We want you to enjoy your chemical free mouthcare experience as much as possible. If for any reason you change your mind, we accept returns for unused and unopened products within 14 days of delivery. Send us an email with your name, order number and the reason(s) why it didn’t work for you at hello@monkeyandmoon.com Unfortunately, we cannot offer refunds for used or opened products due to hygiene reasons.
